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GENERAL INFORMATION
What is Doctor Silver Ion?
Doctor Silver Ion produces health and wellness products for bedridden and intensive care patients using silver ion and biopolymer chitin technology.
What are the main benefits of your products?
Our products are effective against viruses, bacteria, fungi and eczema. They are gentle on sensitive skin and offer moisturizing and healing properties.
What kind of products do you offer?
We offer Antibacterial Body Cleansing Towels, Body Cleansing Gloves, Antibacterial Perineal Cleansing Towels, Antibacterial Shampoo Caps, Ionic Liquid Barriers and Antibacterial Masks.
How do your products work?
Our products use silver ions that disrupt the membranes of microorganisms, causing their death, and biopolymer chitin technology that creates a protective barrier on the skin.
Are your products safe for sensitive skin?
Yes, our products are specially designed for sensitive skin and do not contain alcohol, parabens, SLS or SLES.
PRODUCT USE
How to use the Antibacterial Body Cleansing Towel?
Use the towel to wipe the body, focusing especially on areas that need cleansing. Enriched with a formula containing aloe vera, vitamins and papaya extract.
What are the benefits of Body Cleansing Gloves?
Enriched with pure water, aloe vera and vitamins, these gloves offer a practical way to cleanse and protect the skin and retain skin moisture.
Can the Antibacterial Perineal Cleaning Towel be used in sensitive areas?
Yes, it is specifically designed for the sensitive perineal area and helps prevent infections and irritation.
What is an Antibacterial Shampoo Cap and how to use it?
This nozzle is designed to clean hair without using water. Simply attach the cap to your head, massage gently and remove. No rinsing or drying required.
What is Ionic Liquid Barrier?
It is an antiviral and antibacterial disinfectant developed with silver ion and biopolymer chitin technology. Provides up to 3 hours of effective protection.
PRODUCT FEATURES
Do your products contain alcohol?
No, our products are alcohol-free and safe for sensitive skin.
Do your products contain parabens?
No, our products are paraben-free.
What is biopolymer chitin?
The biopolymer chitin is a natural substance that forms a protective barrier on the skin, increasing resistance to bacteria and viruses.
How do silver ions work in your products?
Silver ions disrupt the membranes of microorganisms, causing their death and preventing infection.
Are your products biodegradable?
Yes, our products are designed to be environmentally friendly and biodegradable.
PURCHASING AND AVAILABILITY
Where can I buy Doctor Silver Ion products?
You can purchase our products from our website or contact our customer service for information about distributors and dealers near you.
Do you offer international shipping services?
Yes, we offer international shipping. You can contact our customer service for more information.
What is your return policy?
We offer a 30-day return policy for unused and unopened products. Visit our website for details.
How can I contact Doctor Silver Ion?
You can reach us on 0501 088 72 23, info@doctorsilverion.com or Kucukbalikli Neighborhood, Kucukbalikli Street, No: 122/B Osmangazi/BURSA you can visit our address.
Do you offer bulk purchase options?
Yes, we offer bulk purchase options. Contact our sales team for more information.
CUSTOMER SUPPORT
How can I track my order?
When your order is shipped, you will receive an email with a tracking number. You can track your order using this number on our website.
Which payment methods do you accept?
We accept various payment methods including credit/debit cards, PayPal and bank transfer.
Can I change my order after I place it?
If you need to make changes to your order, please contact customer service as soon as possible. We will do our best to accommodate your request.
Can I give feedback about your products?
We care about your feedback. You can leave a review on our website or contact us directly by email.
Are your products covered under warranty?
Yes, we offer a guarantee for our products. See product descriptions on our website for details.
If you need more information or have additional questions, please let me know!